Do you offer a money-back guarantee for Heartstrings?
At Heartstring, we care deeply about the quality of the words we help generate and your overall satisfaction with our service. While we don't offer a traditional 100% money-back guarantee due to the nature of our service, we have a fair refund policy in place. If you're unsatisfied with the quality of your Heartstring, you may be eligible for a partial refund of up to 50% of the original purchase price. Full refunds are considered on a case-by-case basis if there were bugs or generation errors on our platform. Please note that refund requests can only be made within 30 days of purchase and by those with active Heartstring accounts. For full details and to submit a request, please visit our Refunds page.